Library with legal books
Written by: PsihoSensus Team
Last updated: Last month

Terms And Conditions

Understanding our service agreement and user responsibilities

Terms and conditions of use of the PsihoSensus Therapy website and all resources available on the website

Please read these PsihoSensus Therapy website terms and conditions carefully.

Accessing the psihosensus.eu site and the products, resources, information and services offered through the site constitutes your agreement. of these terms and conditions.

Accessing the site psihosensus.eu and the products, resources, information and services offered through the site is prohibited to persons under the age of 18.

If you do not agree and do not accept these terms and conditions, you waive the right to access and use the site and the products, resources, information, and services provided by PsihoSensus Therapy – Cabinet Individual De Psihologie Dragomir Ileana Valentina.

Who are we, and what is PsihoSensus.eu?

The company KeyMind S.R.L. is a personal data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. In this document, it will be identified as the “Company”.

Identification data of the Operator KeyMind S.R.L., owner of the website https://psihosensus.eu :
Address: Arinii Dornei nr. 14, Bl. 16 Sc. D, Et. P, Ap. 48, Bucharest
ORC registration data: J40/12127/2021, CIF 44587285
Phone: +40773394730
E-mail: hello@psihosensus.eu
Web: psihosensus.eu, academy.psihosensus.eu

PsihoSensus Therapy – Cabinet Individual De Psihologie Dragomir Ileana Valentina, (hereinafter referred to as the individual office) is the individual psychology office authorized by the College of Psychologists of Romania, which operates under Law No. 213/2004 on the exercise of the profession of psychologist with the right to free practice, the establishment, organization and operation of the College of Psychologists of Romania, is a personal data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. In this document, it will be identified as the “Individual Office”.

The PsihoSensus Therapy website with the address https://psihosensus.eu is the interface and connection site between our psychology office and clients, where they can access psychological services, personal development, and available resources, and where they can request appointments for themselves. PsihoSensus.eu is also a comprehensive educational hub with psychology materials that have educational purposes, being used for personal purposes only. The psihosensus.eu website is managed by KeyMind S.R.L.

Identification data of the Associated Operator Cabinet Individual De Psihologie Dragomir Ileana Valentina, provider of the contracted services on the https://psihosensus.eu website:
Address: Str Orșova 14, Bl F2, Ap 4, Bucharest, Romania
CUI/CIF: 45925880
Phone: +40773394730
Email: hello@psihosensus.eu
Web: psihosensus.eu

General Provisions

The entire site, its content, including the logo, are the property and under the administration of KeyMind S.R.L.

The entire content of this site, including the PsihoSensus Therapy logo, are protected by intellectual property rights and other related rights. No part of this site and the materials and resources available through the site may be reproduced in any form (electronic or otherwise) without the prior written consent of the owner.

The use of the entire site by users, the information obtained through it, the products and services available, the resources and materials, as well as the contact forms, is carried out in good faith, for their own purposes and at their own risk.

The PsihoSensus.eu site is for personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from this website. All information available on the website is the intellectual property of KeyMind, protected by Law No. 8/1996, on copyright and related rights, as amended and supplemented.

You may not access or use all or any part of the PsihoSensus.eu website for any reason that is illegal, defamatory, harmful or obscene, and in particular, you may not transmit anything that, in the opinion of the owner, damages its practice or offends other users or persons in any way.

The PsihoSensus website may contain hyperlinks to websites controlled by other parties. The operation of such sites is beyond the control of the owner of this site, and you will proceed at your own risk. Psihosensus.eu does not endorse or sponsor and is not responsible for the products, services, or content you access through any linked site.

Our website will collect, use, store, and disclose your personal details in accordance with the GDPR Policy. The GDPR Policy is accessed through the links clearly marked throughout our website.

This page, as well as all the content of this website, including the materials and services provided, may be updated at any time to comply with the legal provisions of Romania and the European Union. Updates will be brought to the attention of users by being made public and can be accessed by visiting this page. It is the obligation of users to periodically inform themselves about subsequent changes to these terms and conditions, the simple continuation and use of our website represents the acceptance of these changes.

If a user does not comply with the terms and conditions of this website, we reserve the right to restrict access to it, including to the products and services, materials, resources and content of this website without prior notice.

We are not liable for any losses suffered by you in connection with your use of this site and the services accessed through it or after the provision of any service, for any delay in your use or inability to use the site, or for any information obtained through the PsihoSensus.eu website.

Eligibility

In order to access and use the services offered through our site, Users must meet the following eligibility criteria:

Age and Legal Capacity: The User must be at least 18 years old or have full legal capacity, according to the applicable legislation in Romania.

Contractual Consent: In order to use the Services on the Platform, the User must accept the terms and conditions presented in this Agreement, understanding the obligations and rights arising from this acceptance.

Authentic Information: It is essential that the User provides identity and contact information that is real, complete and up-to-date. This information includes, but is not limited to, your full name, email address, phone number, and any other details required to register and use the Services on the platform.

Restrictions for Minors: Our Site is not intended for use by persons under the age of 18. We are committed to protecting the privacy of minors and, as such, do not knowingly collect information from persons under the age of 18. If you are under the age of 18, please do not access or use our Services. In the event that we discover that a minor has provided personal information without the consent of a parent or legal guardian, we will take steps to remove such information from our database.

General conditions of use of products and services available through PsihoSensus.eu

If an appointment is desired to access the services provided by the Individual Cabinet, the client/patient declares that he/she has taken note of and accepts these Terms and Conditions and the GDPR Policy.

To provide the services requested by you, we will use your data in accordance with the GDPR Policy available for consultation here https://psihosensus.eu/en/gdpr-policy/

The online appointment is made using the online appointment form available on the page https://psihosensus.eu/

The client transmits through the online appointment form the identification and contact data necessary for the provision of the services provided by the Individual Cabinet to him/her. The client has full responsibility for the correctness of the data transmitted to us.

Payment for the services provided by the Individual Cabinet is made in advance, upon completion of the online appointment. Payments are securely processed by our partner Stripe, we do not store your payment details on our servers. By making and completing the appointment, you agree to the terms and conditions and privacy policy of our partner Stripe, terms and policies that are not under our control. These policies can be consulted here:

https://stripe.com/en-ro/legal/consumer
https://stripe.com/en-ro/privacy

After completing the appointment, the invoice for the payment made will be sent by email.

Cancellation policy for appointments made online and paid in advance

If you cannot honor the appointment made by you, you can cancel more than 24 hours before the scheduled date and time. In this case, upon request, you will be fully refunded the amount paid, through the same means by which you paid for the service. We can also reschedule the paid session for another day, without the need to refund the amount paid.

If you have exceeded this deadline and wish to cancel your appointment less than 24 hours before the scheduled date and time, the amount paid in advance will not be refunded. Appointment cancellations less than 24 hours in advance, or on the same day, are non-refundable. In this case, rescheduling the paid session to another day is not possible. If a new appointment is desired, this involves a new payment.

Terms of use of information accessed on the site

Any information accessed through the site is for informational purposes and does not replace specialized consultation with a mental health professional – psychiatrist, psychologist, psychotherapist, or other personal development professional.

Terms of use of psychological tests on PsihoSensus.eu

The data collected through psychological tests, where requested, are used to receive answers or test results.

The test results are confidential. In any case, read about our GDPR Policy.

The online psychological tests on the PsihoSensus.eu website have no diagnostic or self-diagnostic value.

Any test accessed on PsihoSensus.eu does not guarantee the resolution of any mental health or personal development problem.

Accessing and completing these online psychological tests on PsihoSensus.eu does not replace or equate to a visit to a mental health specialist – psychologist, psychotherapist or psychiatrist.

The psychological tests on this site are for informational or indicative purposes only and do not characterize your mental health or personal development in any way.

The specific symptoms of a psychological disorder may appear in the clinical picture of other disorders, and it cannot be guaranteed that the test result is accurate. Therefore, a consultation with a psychological health specialist is the only way that give you clear information about your mental health or level of personal development.

The user cannot hold the site administrator or the Individual Cabinet liable for any kind of detail or result obtained through the psychological tests available on psihosensus.eu.

Conditions of use of contact pages and forms, or job applications/collaborations

The data collected through online forms are used to be able to answer you, and if you are in a city other than Bucharest, to be directed to a fellow psychotherapist in your city.

To be able to ask questions, you must be at least 18 years old. If you are not 18 years old, you will not receive a response.

We reserve the right to answer or not to answer your questions.

All data obtained by us from the contact or job application / collaboration forms is confidential. However, there are some limits to confidentiality that you should read about.

The contact forms on the site are not used in any way for or in emergency situations. For crisis or emergency situations, contact the special emergency numbers.

The answers received do not replace specialist consultations with a psychologist, psychotherapist, or psychiatrist, have no diagnostic or treatment value, and do not guarantee the resolution of any problem you are experiencing.

If you are in a crisis and have suicidal thoughts, call the Romanian Suicide Prevention Alliance at phone number 0800 801 200, or the national emergency number 112.

We are not liable for any losses suffered by you due to your use of this website, or for any information obtained through the PsihoSensus.eu website.

Return policy

The services offered by us are exempt from the right of withdrawal according to consumer legislation.

Limitation of liability for third-party partners

The website managed by KeyMind S.R.L. and the Individual Cabinet acts as a platform to facilitate users’ access to psychology and psychiatry services, offered by independent third-party professionals. As a user of the site, it is essential that you understand that we do not assume any responsibility for the quality, safety, reliability, or any other aspect of the services provided by third-party professionals. We do not guarantee or make specific promises regarding the effectiveness or results of the services received through these third-party professionals. Users are encouraged to make their own evaluation and make their own decisions in choosing a third-party professional appropriate for their individual needs.

By using the site, you agree to indemnify the site and the Individual Cabinet, including its legal representative, from any claims, demands, damages, liabilities, costs, or expenses of any kind that may arise from or in connection with the services provided by third-party professionals.

Conditions of use of materials available on the site

The intention of the materials (exercise journals, worksheets, etc.) is to provide you with information that may assist you in your goals for emotional well-being.

These exercise journals are the intellectual property of the Individual Psychology Clinic (where applicable) and KeyMind SRL and are protected by copyright. Their distribution, copying of the contents, or their use for any purpose other than personal is prohibited.

The materials are used by visitors for their own purposes and at their own risk.

The materials do not replace visits to mental health specialists such as psychiatrists, psychologists or psychotherapists, or other counselors.

The use of any technique found in the materials does not replace any form of treatment for physical, emotional, or medical problems, either directly or indirectly.

Any material accessed from PsihoSensus.eu does not guarantee the achievement of any result or the resolution of any mental health or personal development problem.

We are not liable for any loss or damage suffered by you due to your use of this website, or the information and resources used through the PsihoSensus.eu website.

Contact

If you have any questions or would like more information about these terms and conditions, you can contact us at the email address hello@psihosensus.eu

Last updated: 11-2024