Privacy Policy and Cookie Policy

Your privacy is very important to us, so in the following we will fully inform you about the use of your personal data collected through this website.

What is personal data? Personal data is any data collected through this website that can lead to the identification of a person. This data is: name, surname, email address, telephone number, location, IP address or information obtained through the use of cookies, or data collected through and the content of contact forms or quick contact, quick appointment form or online question form.

Below we will explain which of these data we use, how they are used and protected, what rights you have as a user to use this site and all its functions in full knowledge of the facts.

This privacy and cookies policy and the PsihoSensus.eu site entirely complies with the General Data Protection Regulation (GDPR), a European Data Protection Directive that applies from May 25, 2018, as well as with the Romanian legislation in Law 213/2004 and the Law of Mental Health 487/2002.

Who are we and what is PsihoSensus.eu?

PsihoSensus Therapy – Cabinet Individual de Psihologie Dragomir Ileana Valentina, (hereinafter referred to as the individual practice) is the individual practice of psychology authorized by the Romanian College of Psychologists, with registered office in Str Orșova 14, Bl F2, Ap 4, Sector 6, Bucharest, Romania, which operates under the law no. 213/2004 on the exercise of the profession of psychologist with the right of free practice, the establishment, organization and functioning of the Romanian College of Psychologists.

The PsihoSensus Therapy website https://psihosensus.eu is the interface and connection website between our psychology practice and our users and clients, where they can access psychological services, personal development services and available resources, and where they can request appointments. PsihoSensus.eu is also a comprehensive educational hub with psychology materials that are for educational purposes only and are for personal use only.

The psihosensus.eu website is managed by Cabinet Individual De Psihologie Valentina Dragomir.

Contact details

Business Name: Cabinet Individual de Psihologie Dragomir Ileana Valentina
Business representative name/ administrator: Dragomir Ileana Valentina
CUI/CIF: 45925880
Headquarters: Str Orșova 14, Bl F2, Ap 4, Sector 6, București, România
Address: Anastasie Simu 6, Bucuresti, Romania
Email: [email protected]
Phone: 0773394730

Changes in privacy policy

This Privacy Policy may be amended at any time to update it with any changes to EU and/or Romanian law. All updates will be notified to PsihoSensus.eu subscribers or by posting on the website and/or by email.

What personal data we collect and why we collect it

Here’s how we use the data mentioned above, if we have your consent:

Data collected through contact forms, online appointment forms, newsletter subscriptions or emails to our email addresses

Email address:
If you have provided your email address via a form on the site, or by sending an email to us, we will use it to send you a response to your request. After using the online appointment form you will receive email notifications necessary for providing the desired services: notification when creating an appointment, when changing the status of an appointment (approval, cancellation, rejection of appointment), and appointment reminder. You will not receive promotional materials or newsletters unless you have subscribed to the newsletter and have given your exclusive consent for them.

By subscribing to the newsletter we only collect your email address to email you the materials you have opted in for. You can unsubscribe at any time by clicking on the unsubscribe link in the footer of each newsletter. We use Mailchimp to send newsletters. By subscribing to the newsletter, you agree that the data you provide by subscribing to the newsletter is sent to and processed by Mailchimp. Learn more about data privacy at Mailchimp.

Name and Surname:
Full name is required when making an appointment. If you have provided your first and last name, we will use them so that we can personalize your reply emails, or address you by name over the phone. They are also used to create your online appointment, and your user profile (data you have access to by logging into your account, where possible).

Phone number:
If you have provided us with your phone number, we will use it to contact you by phone call or text message.

This field is required for the provision of psychological services. Providing your country of residence is optional and is only done within the online appointment form.

Data from messages received from you

All data about problems you are experiencing, mental health issues, personal or relationship issues, are provided by you voluntarily, and are received via forms or emails. We use this information to be able to send you a personalised response to your request.

All such data collected via contact forms and/or emails to our email addresses or individual psychology practice is stored for the period necessary to fulfill the purposes, and for the purpose of servicing clients, and no longer than 10 years after the last interaction. We do not use information submitted in this way for marketing purposes.

Automatically collected data

The information we collect automatically through various technologies or through the use of cookies can be: details of browser, operating system, IP(*), device, browsing activity. If you have consented to the collection of this data (by accessing the site, you consent to the processing of this data), we use this data for statistical purposes, for internal review and to improve the site and its services. No information collected in this way is disclosed with other organisations or individuals for commercial purposes. We do not collaborate, promote or sell the information collected from users to other companies that provide services or sell goods.
(*) The IP address is automatically collected in case of comments or cyber attacks. In the case of comments, we also collect the email address, name or nickname that you voluntarily provide by filling in these fields.

Data collected through Google Analytics

PsihoSensus.eu uses Google Analytics to analyse and produce statistical data on website traffic. The data collected via Google Analytics is used to evaluate and further develop the website. Your consent to the collection of data via Google Analytics is required for the use of this Google service. You may withdraw your consent at any time through the methods available in the cookies section of this Policy.
PsihoSensus.eu has enabled the IP anonymization feature in Google Analytics, so users cannot be identified based on IP.
PsihoSensus.eu has a registered data processing agreement with Google Analytics, whereby data sharing with Google is disabled. The agreement was registered on 26 March 2018.

Data collected through Comments and/or Testimonial

When visitors leave comments on the site, we collect the data shown in the comment forms, as well as the visitor’s IP address and user agent string in the browser to help us detect spam.
An anonymized string (also called a hash) created from your email address may be provided to the Gravatar service to see if you use it. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture is visible to the public next to your comment.

Content embedded from other websites

Articles on this site may include embedded content (e.g. videos, images, forms, etc.). Embedded content from other websites behaves exactly the same as if visitors viewed another website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and track your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.

Data collected by the cookie consent application

To manage cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the “Real Cookie Banner” consent application. Details of how the Real Cookie Banner works can be found at https://devowl.io/rcb/data-processing/.

The legal basis for processing personal data in this context is Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of cookies and similar technologies used and related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide personal data. If you do not provide personal data, we will not be able to manage your consent.

Data collected through cookies and what types of cookies are used by PsihoSensus:

What are cookies? Cookies are small text files that are automatically placed on your device. Cookies are created by the site and placed on your device to analyze and store your site preferences and behavior. In short, cookies help me give you a better website and a positive experience on the site. Cookies do not give me access to your computer and it does not reveal any information about you other than what you choose to disclose voluntarily.

Category – Strictly Required: These cookies are required to make the site usable by enabling basic features such as navigating pages and accessing the site’s secure areas. The site can not function properly without these cookies.

Category – Statistics or performance: Statistical cookies help me understand how visitors interact with the site by collecting and anonymously processing the data.

Category – Marketing or Targeting: Marketing cookies analyze the behavior of visitors on the site.

Category – Functional: These cookies help the site function properly.

Category – Unclassified: Unclassified cookies are cookies that are in the process of classification along with cookies providers.

Strictly NecessaryCloudflare__cfduidIt is a cookie used by Cloudflare to identify and maintain safety of site traffic1 yearHTTP
psihosensus.euviewed_cookie_policya cookie set by PsihoSensus about the user consent for cookies and accept of privacy policy of the site1 yearHTTP
devicePixelRatioThis cookie records the pixel ratio of your device. If your screen resolution is retina or Hi DPI, then the site can choose to show you high-quality graphics.6 daysHTTP
_icl_current_languageIt is a cookie set by psihosensus.eu to change the content corresponding to the current language.1 dayHTTP
cookielawinfo-checkbox-necessaryIt is a cookie that keeps track of which cookies you approved.1 yearHTTP
cookielawinfo-checkbox-non-necessaryIt is a cookie that keeps track of which cookies you approved.1 yearHTTP
StatisticsGoogle Analyticsga-disable-UA-*-*A cookie set up by psihosensus.eu that blocks data collection for Google Analytics if the visitor selects this option1 yearHTTP
_garecords a unique ID that is used to generate statistics on how visitors use the site2 yearsHTTP
_gat_gtag_UA_*_*It is a cookie used by Google Analytics to identify and distinguish userssessionHTTP
_gidrecords a unique ID that is used to generate statistics on how visitors use the sitesessionHTTP
MarketingcollectCookie used to send data to Google Analytics about visitor device and behavior.sessionpixel
Unclassified testingA cookie that checks if your browser can receive cookies.sessionHTTP
These cookies are used by the site if you choose to leave a comment on the site, and you will need to leave some details about yourself: name / nickname, mail address, or site address.1 year /sessionHTTP
psihosensus.eupvc_visits[*]It is a cookie that counts the number of visits to a post or page. The cookie is used to prevent repeat views of a post by a visitor.1 dayHTTP

On some pages or articles, embedded items from other sites may be used, therefore cookies from those sites may be used. For example, on a page where we embed a YouTube video, you can receive cookies from Youtube.

Here’s what cookies you can find on embedded pages:

MarketingGoogleNIDIt is a google.com cookie that helps Google remember your preferences and other information such as language, how much results you want to have on the page, or whether you want the security filter to be activated for searches.6 monthsHTTP
SIt is a security cookie used by Google to help authenticate and protect users and their data from being stolen from others when they fill out a form on a website.sessionHTTP
These cookies can be placed in the browser of the visitor by pages that have embedded videos. These cookies help Youtube serve your video as it should, show you other similar videos or recommendations if you are logged in your YouTube account, and protect you data.


browser preference







These cookies can be placed in the browser of the visitor by pages that have an embedded Facebook item or when the user presses on “share on Facebook” button. It helps Facebook identify the user if the user is logged in on Facebook, to serve the Facebook functions as it should.session / browser settingsHTTP

How to Disable Cookies

Most browsers offer the ability to control cookie settings for all the sites that you visit. However, if you choose to disable cookies from PsihoSensus.eu then you will limit the functionality of the site and can not guarantee you a positive experience on the site.

For Chrome, the settings are here https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

Cookie settings in Firefox Firefox

Cookie settings in EdgeEdge

Cookie settings in Internet ExplorerInternet Explorer

Cookie settings in SafariSafari

Cookie settings in OperaOpera

You can disable data collection through Google Analytics cookies by clicking [google_analytics_optout] this link [/google_analytics_optout]. By doing so, your browser will receive a cookie that will not allow tracking of Google Analytics. You can also completely disable Google Analytics on all sites by downloading the Opt-Out Google Analytics add-on here https://tools.google.com/dlpage/gaoptout

Cookies are harmless. If you are concerned that cookies are tracking your Internet activity, then you are rather worried about the existence of spyware in your system. Spyware is a software that sends a third party data from you or from your computer. There are several antispyware programs that can help prevent your spyware from infecting your system. Learn more about antispyware software here http://en.wikipedia.org/wiki/Spyware

Who we share your data with?

I will never disclose or sell the data from you to third parties for marketing or commercial purposes. The security and privacy of your data is very important to me. However, the disclosure of the information you choose to provide to me voluntarily can only be made in exceptional cases appearing in the ethics code of the psychology profession in Romania and / or on the basis of official requests from public institutions implementing the law in Romania.

How long do we store your data?

All your personal data received and processed via contact forms or by email are stored for the time required to meet our goals, but no more than 10 years from the time of our interactions or your last visit to the site.

If you leave a comment, your comment and metadata are kept on the site indefinitely. So I can automatically recognize and approve all the following comments instead of keeping them in a moderation list. Only the PsihoSensus administrator can view and edit this information to be able to protect your identity.

If you leave a testimonial through the dedicated page it gets to me in email format with the ability to collect only the IP address and without the possibility of contacting you back. Once the testimonial is published, it is kept on the site indefinitely and completely anonymized so that you can not be identified by other visitors.

Site security

To ensure site protection, I use various internal security systems that can collect data from visitors to ensure security and protection against cyber attacks. Data collected in a cyber attack may be: visit date and time, browser data, operating system version, IP, location, site interaction, visited pages. These plugins do not collect user data except in the case of an attack.

The PsihoSensus.eu site is certified by SSL COMODO ECC to secure and encrypt data and provide users with a secure interaction with the site. Also, the site’s safety is also given by 2-step login.

Your rights on the collected data

The right to be informed of all categories of data collected. As I did above.
Right of access your data. You can ask me to send you all the data about you that are kept, to check if the processing is grounded.
The right to rectify the data. You can ask for your data to be modified or corrected if you notice that it is being processed incorrectly.
The right to be forgotten. You may ask to delete all the personal data I hold about you. These do not include all the data that I am required to keep for administrative, legal or security purposes.
The right to restrict the processing of the data. You may request the restriction of processing or data collection.
Right to data portability. You can ask to receive a file containing all the data that I have about you.
The right of opposition. This right means you can oppose certain types of processing.
The right to oppose profiling. In the case of automatic data processing, you can oppose to be the subject of a profiling decision.

The right to lodge a complaint with a supervisory authority. In Romania the authority where the complaints about data protection or exercise of rights are filed is the National Supervisory Authority for Personal Data Processing, ANSPDCP.

Please note that the deadline for responding to requests for privacy policy or the exercise of data protection rights is 30 days. The term can be extended depending on how complex your request is. There are situations when I can not identify you because of a lack of data and so I can not comply with your request to exercise your rights to process your data.

Contact information

If you wish to exercise one or more of the rights outlined above or wish to withdraw your consent to the processing of your data, please contact me via email at [email protected] in which you state your wish to withdraw your consent or other claims regarding your rights.

More information

How do we protect your data?

The https://psihosensus.eu website is hosted on private servers in the European Union that are compliant with the current legislation, namely the GDPR (General Data Protection Regulation).

The protection of your data is ensured by internal security systems both on the site and on the server. It is also protected by the measures set out above in the “Site Security” section.

Our email addresses are hosted on private servers in the European Union that provide full encryption of email content in accordance with current legislation.

What procedures do I have for violation of data security?

While I have measures and applications available to protect your personal data as above, I can not guarantee 100% security in the online environment. In the case of a data breach, users whose data is processed by Valentina Dragomir via https://psihosensus.eu will be notified within 72 hours and the competent authority of Romania will be notified as well.

Violation of data security through cyber attacks entails civil and criminal liability under the law.

Which third parties receive data?

I do not receive or use any visitors data from any third party or advertisers.

What decisions I make and / or which profiles I automatically make with user data

I do not create profiles and do not provide services that involve making automated decisions.

Requirements for the disclosure of a government-controlled business

It’s not necessary. I do not have a government-controlled business and I do not have such requirements.

Confidentiality in the psychotherapy office

Valentina Dragomir knows and agrees with the regulations of the Code of Ethics of the College of Psychologists in Romania, the Law of mental health and the protection of people with mental disorders.

The Code of Ethics of the Romanian Psychotherapy Federation, the European Psychotherapy Association and the College of Psychologists in Romania state that “all information that becomes known to the psychotherapist as a result of the psychotherapeutic relationship” is subject to confidentiality. This means that all personal data revealed by the client during psychotherapy sessions are kept confidential in accordance with the requirements of the current Romanian and European legislation.

Personal information is not disclosed to other third parties, unless specifically requested. According to Art VI. (2) of the Code of Ethics and Deontology of the Romanian Psychologist’s Profession, it is stipulated that exceptions to the confidentiality rule are those in which confidentiality violations are necessary (not “allowed” but “necessary”):

  • for protection of public health
  • for prevention of imminent danger
  • to prevent the commission of a criminal act or to prevent the occurrence of such a deed or to remove the harmful consequences of such an act.

There are no violations of privacy in the following situations

  • sharing information obtained in the psychotherapeutic relationship to a third person for the purpose of supervising in the best interests of the client
  • sharing to the public for the purposes of scientific communication or case presentations

In the two above cases, all personal data that can lead to client/patient identification are eliminated. If it is essential to communicate data that may lead to customer identification, the psychotherapist will ask for the client’s written permission in advance.


For any information regarding this privacy policy, data collected or the exercise of data processing rights, please write to me at [email protected].

This page was last updated on 19-01-2024

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